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Lululemon Direct Mailer

Fall 2024 | Adobe Illustrator, Photoshop, Creative Brief Production, Copywriting

lulu lemon mail
Lululemon Direct Mailer-5

What is this project?

For this project, my professor challenged me to design a direct mail product that would capture the attention of a target audience using psychological, creative, and contextual considerations. I chose to create the campaign for Lululemon, aiming to promote the brand’s back-to-school clothing line. The direct mail product needed to stand out in a crowded space, grabbing the audience’s attention and motivating them to engage with the content. The focus was on developing a persuasive and visually striking piece that would compel recipients to choose Lululemon over competing, lower-priced alternatives.

How did I prepare?

To prepare for the campaign, I began by creating a detailed creative brief. This brief outlined the product's features, benefits, goals, target audience, challenges, insights, and key propositions. I also conducted thorough audience research and competitive analysis to understand the preferences of my target demographic and to see how competing brands positioned themselves in the market. With these insights in hand, I made deliberate design decisions, such as selecting a bright red, white, and black color palette to create a striking contrast with competing direct mailers. This choice was intended to make my product visually stand out and catch the audience’s attention. I also placed an enticing offer in the lower left corner to spark curiosity and encourage the recipient to open the piece.

How did I put my plan into action?

In terms of design execution, I ensured that the piece was aligned with Lululemon’s established brand identity by incorporating its signature colors and logos. I then created a persuasive letter that emphasized the unique features of Lululemon’s back-to-school clothing, particularly its specialized engineering and design. The letter aimed to convince the audience to choose Lululemon over less expensive brands by showcasing the value and quality inherent in the products. I focused on making the message clear, relevant, and engaging to build trust with the audience while maintaining a tone that felt authentic to the brand.

What were my results and lessons?

The final product was refined through multiple iteration sessions and peer critiques. The most effective approach emerged when I highlighted an exclusive discount, a key fictional benefit, while posing a relatable question to the audience. This strategy reframed the offer from a traditional sales pitch to a more personal and needs-focused message, encouraging the recipient to consider Lululemon for their back-to-school shopping. The challenge throughout was to create a piece that would stand out in a crowded mailbox and engage the recipient in the middle of their busy day. The lesson I took away from this project was the importance of audience-focused messaging and design, and the power of using psychological triggers like curiosity and relevance to drive engagement in direct mail campaigns.

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